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| − | ==breakout: UX in organizational culture==
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| − | ''Blame @erinrwhite for notes.''
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| − | Coral facilitates. Her question for the group is, how can we overcome the focus on library experience and focus instead on user experience?
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| − | === what's your problem?===
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| − | Introductions. Common problems:
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| − | * "Just make a web page!"
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| − | * "I can figure this weird arcane and overly complicated thing out. Why can't anyone else?"
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| − | * Convincing stakeholders that design isn't print design, doesn't need to be the same for everyone and isn't static.
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| − | * Redesign by committee, have mercy!
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| − | * Getting ready for a redesign
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| − | * Publishing/learning about UX research. Who's going through IRB, who's publishing this stuff?
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| − | * Devaluation of UX work in library, funding or mandate
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| − | * UX not being built into organizational policies etc.
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| − | * How can we scale up UX above and beyond one-project research? Expanding to include more projects beyond the website?
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| − | * How can we convince our organizations to not recreate the org chart with the website?
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| − | * Trying to create a UX position that is beyond web librarian
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| − | * Not just testing sites with librarians (!)
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| − | * What about user experience for back-of-house software?
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| − | * I'm a web team of one. Help?
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| − | * "Put the MARC view back in the catalog!"
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| − | * Do we really need to default to advanced search? Battling the exceptions vs the average user?
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| − | * Taking a guerrilla approach to UX research
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| − | * Not a lot of staff in digital area
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| − | * Moving from a culture of complaint to a culture of...fixing
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| − | A couple folks here working in organizations that have UX and assessment built into the culture. Thanks in advance for your knowledge, y'all!
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| − | === themes===
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| − | We broke into sub-groups:
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| − | * Making time
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| − | * Changing culture
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| − | * Beyond the website
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