26
edits
Changes
→Tweets: additional tweets
* [https://twitter.com/cm_harlow/status/448453921758261248 @cm_harlow] No one wants bad usability, how to fix the issues though? (Sumana gave a warning that the controversial is coming up) #c4l14 #fairwarning
* [https://twitter.com/sclapp/status/448453799049711616 @sclapp] Yes indeed who IS arguing for poor usability?! #c4l14
* [https://twitter.com/yo_bj/status/448453631394988032 @yo_bj] #c4l14 Sumana UX = social justice
* [https://twitter.com/yawnyou/status/448453602865340416 @yawnyou] "Bad usability can influence what choices people make", "bad usability is a barrier to entry" @brainwane #c4l14
* [https://twitter.com/yo_bj/status/448454007233978368 @yo_bj] #c4l14 Sumana We need to exercise a disciplined empathy.
* [https://twitter.com/cm_harlow/status/448454309723000833 @cm_harlow] Our industry continually drop the roles that deal with empathy, gives these gendered traits (empathy not masculine) #c4l14 @brainwane
* [https://twitter.com/mberkowski/status/448454260238581760 @mberkowski] The tech industry is terrible at empathy. #c4l14
* [https://twitter.com/emilyrnlds/status/448454238147194880 @emilyrnlds] “The tech industry is pretty crappy at empathy!” @brainwane on the importance of UX at #c4l14
* [https://twitter.com/phette23/status/448454216471040000 @phette23] “The tech industry is pretty crappy at empathy.” @brainwane #c4l14
* [https://twitter.com/yo_bj/status/448454191208747008 @yo_bj] #c4l14 Sumana General tech generally devalue UX, gets tied with gender issues
* [https://twitter.com/sclapp/status/448454402551349248 @sclapp] Usability=empathy "Empathy is like reverse engineering... we need to exercise a disciplined empathy" Sumana #c4l14
* [https://twitter.com/bibliotechy/status/448454388374585344 @bibliotechy] Empathy as reverse engineering. @brainwane at the #code4lib keynote. #c4l14
* [https://twitter.com/cpsarason/status/448454358628564992 @cpsarason] holy crap this is an awesone keynote, thx @brainwane #c4l14
* [https://twitter.com/yo_bj/status/448454357747793920 @yo_bj] #c4l14 Sumana If the group making the software aren't diverse, things aren't going to change.
* [https://twitter.com/cm_harlow/status/448454514824478721 @cm_harlow] @brainwane diversity, empathy with multiple perspectives, then gets pushed out of tech, software #c4l14
* [https://twitter.com/yo_bj/status/448454630276874241 @yo_bj] #c4l14 Sumana We need to treat front end functions with the same status as other positions in the tech field.
* [https://twitter.com/squaredsong/status/448454665261158402 @squaredsong] "Disciplined empathy" in user design. @brainwane argues is much needed in the tech #c4l14
* [https://twitter.com/phette23/status/448454834812104704 @phette23] Library that logs every time they have to say “no” to a patron & work on fixing it #c4l14 I love that idea.
* [https://twitter.com/cm_harlow/status/448454739320389632 @cm_harlow] @brainwane library logs every time someone has to say 'no', then sees how to fix that #c4l14
* [https://twitter.com/sclapp/status/448454730420060161 @sclapp] Sumana explained how diversity helps with empathy #c4l14
* [https://twitter.com/bohyunkim/status/448454708051845120 @bohyunkim] Marginal groups develop more empathy than dominant groups because they have to. Diversity IS important for UX! <- @brainwane #c4l14
* [https://twitter.com/web_kunoichi/status/448454956052656129 @web_kunoichi] Marginalized people have more empathy. "We have to, as a matter of survival," understand the dominant viewpoint. #c4l14
* [https://twitter.com/ranti/status/448454940558897152 @ranti] "@yo_bj: #c4l14 Sumana We need to treat front end functions with the same status as other positions in the tech field."
* [https://twitter.com/seanaery/status/448454909705609216 @seanaery] What does it take to do UX work? Empathy. Tech industry is pretty crappy at it. Diversity in a group a key factor of empathy #c4l14 keynote
* [https://twitter.com/declan/status/448454876004372480 @declan Wow, such great insight on empathy and tech. Stop undervaluing the service desk! #c4l14
* [https://twitter.com/emilyrnlds/status/448455117529161728 @emilyrnlds] “Code talks and designers don’t speak the language” post referenced in #c4l14 keynote: http://skinnywhitegirl.com/blog/code-talks-and-designers-dont-speak-the-language/930/ …
* [https://twitter.com/web_kunoichi/status/448455104447139840 @web_kunoichi] Diverse teams better at UX, because of that. #c4l14
* [https://twitter.com/eefahy/status/448455008078798848 @eefahy] activism, social justice, UX design & emotion in tech and all in one keynote. Hell ya. #c4l14 @brainwane
* [https://twitter.com/TheRealArty/status/448455401475158016 @TheRealArty] Shoutout to @mreidsma and his work notes blog, and he does usability testing every month! #c4l14
* [https://twitter.com/sclapp/status/448455273490182144 @sclapp] Empathy is learnable says Sumana, who then suggests things like reading novels that take others' perspectives can teach you #c4l14
* [https://twitter.com/anarchivist/status/448455266195890176 @anarchivist] devs, don't forget that empathy is a core engineering value -beyond ux~ http://forens.es/12u #c4l14
* [https://twitter.com/cm_harlow/status/448455250790604800 @cm_harlow] @brainwane how to learn empathy? Take a conflict resolution class, read blogs by folks w/far different lives, observe users #c4l14
* [https://twitter.com/cpsarason/status/448455407980535808 @cpsarason] @brainwane "customer service should be a first class citizen to help improve usability" #truefacts #c4l14
* [https://twitter.com/helrond/status/448455510971252736 @helrond] The last time I heard the word "hospitality" used this often was at the Catholic Worker. #c4l14 #justsaying
* [https://twitter.com/violetailik/status/448455713158082560 @violetailik] Amazing keynote! "@eefahy: activism, social justice, UX design & emotion in tech and all in one keynote. Hell ya. #c4l14 @brainwane"
* [https://twitter.com/yo_bj/status/448455695013515264 @yo_bj] #c4l14 Sumana Lots of examples of Library UX efforts. Sumana should have list o' links later today.
* [https://twitter.com/cm_harlow/status/448455991815069696 @cm_harlow] @brainwane code4lib email list staring a thread on usability resources - nice #c4l14
* [https://twitter.com/yo_bj/status/448455943639298048 @yo_bj] #c4l14 Sumana Let's talk about hacking institutions to get UX resources!
* [https://twitter.com/bohyunkim/status/448455890682003456 @bohyunkim] @brainwane just mentioned @ALA_LITA UX IG. :)) Talk to me or @web_kunoichi if u are interested! #c4l14
* [https://twitter.com/sclapp/status/448455888505143297 @sclapp] http://Usertesting.com not overly expensive & quick; a full time ux position in lib makes a world of difference #c4l14
* [https://twitter.com/JFBlase/status/448456128750702592 @JFBlase] @brainwane Having a dedicated user experience team - or even a single person - can make a world of difference in product quality. #c4l14
* [https://twitter.com/yo_bj/status/448456111575015424 @yo_bj] #c4l14 Sumana UX is the greatest force multiplier that we have control over.
* [https://twitter.com/c_genereux/status/448456038358847488 @c_genereux] Love the #c4l14 keynote!
* [https://twitter.com/MrDys/status/448456011364712448 @MrDys] Here's my plug for @eduiconf: It's #code4lib adjacent, focused on UX and has some very quality speakers/workshops. #c4l14
* [https://twitter.com/kayiwa/status/448456310187913217 @kayiwa] THAT! WAS! AWESOME! #c4l14
* [https://twitter.com/cm_harlow/status/448456288172015616 @cm_harlow] @brainwane that talk was #kickass thank you!!!! #c4l14
* [https://twitter.com/bohyunkim/status/448456259420061696 @bohyunkim] UX is the best force multiplier we have for social justice! - @brainwane #c4l14
* [https://twitter.com/yo_bj/status/448456183897411584 @yo_bj] #c4l14 Sumana Scale hospitality! :cD
* [https://twitter.com/cdmo/status/448456151475433472 @cdmo] Empathy++ great talk from @brainwane #c4l14
* [https://twitter.com/sclapp/status/448456381465919488 @sclapp] How do we hack our organizations to serve users better, asks Sumana - "it's a first-class development problem" #c4l14
* [https://twitter.com/yo_bj/status/448456767736143872 @yo_bj] #c4l14 @brainwane started us off on a high note. Thanks again for the great talk!
* [https://twitter.com/bohyunkim/status/448456765538312192 @bohyunkim] @brainwane That was an amazing keynote. Thank you so much for speaking at #c4l14.
[[Category:Code4Lib2014]]