17
edits
Changes
added agreements with public libraries and OCR
===Accessibility Complaints filed against libraries===''(This list is not exhaustive)''
[https://nfb.org/national-federation-blind-settles-complaint-against-sacramento-public-library National Federation of the Blind vs. Sacramento Public Library], 2012.
Complaints were to made to the OCR, the Federal Office of Civil Rights (USA), were made in the 2010s, alleging that the referenced library's website and/or electronic resources were not 'accessible' and did not provide
did not provide equal/equivalent access to all patrons. The OCR had found the complaints to have merit and began an investigation with the libraries.
In all cases listed below, the libraries wished to resolved the complaint and entered into agreements with OCR to close the investigation.
Boston Public Library, 2017 [https://www2.ed.gov/about/offices/list/ocr/docs/investigations/more/01174029-a.pdf 1] and [https://www2.ed.gov/about/offices/list/ocr/docs/investigations/more/01174029-b.pdf 2] (pdf)
Chicago Public Library, 2016 [https://www2.ed.gov/about/offices/list/ocr/docs/investigations/more/05164048-a.pdf 1] and [https://www2.ed.gov/about/offices/list/ocr/docs/investigations/more/05164048-b.pdf 2] (pdf)
Detroit Public Library, 2016 [https://www2.ed.gov/about/offices/list/ocr/docs/investigations/more/15164038-a.pdf 1] and [https://www2.ed.gov/about/offices/list/ocr/docs/investigations/more/15164038-b.pdf 2] (pdf)
Los Angeles Public Library, 2017 [https://www2.ed.gov/about/offices/list/ocr/docs/investigations/more/09154015-a.pdf 1] and [https://www2.ed.gov/about/offices/list/ocr/docs/investigations/more/09154015-b.pdf 2] (pdf)