2014 Breakout I (Tuesday)

Metadata Harvesting Normalization & Enrichement @ Scale

• Seeing same tools that were brought forth and then not hearing anything else about them.
• Conversations with folk about normalizing and enriching metadata.
• Lets hear about tools and things they are working on.
• Particular processes.

Telecommunicating Support Group

@mjgiarlo

User Experience

Blame @erinrwhite for cruddy notes.

Coral facilitates. Her question for the group is, how can we overcome the focus on library experience and focus instead on user experience?

what's your problem?

Introductions. Common problems:

• "Just make a web page!"
• "I can figure this weird arcane and overly complicated thing out. Why can't anyone else?"
• Convincing stakeholders that design isn't print design, doesn't need to be the same for everyone and isn't static.
• Redesign by committee, have mercy!
• Getting ready for a redesign
• Publishing/learning about UX research. Who's going through IRB, who's publishing this stuff?
• Devaluation of UX work in library, funding or mandate
• UX not being built into organizational policies etc.
• How can we scale up UX above and beyond one-project research? Expanding to include more projects beyond the website?
• How can we convince our organizations to not recreate the org chart with the website?
• Trying to create a UX position that is beyond web librarian
• Not just testing sites with librarians (!)
• What about user experience for back-of-house software?
• I'm a web team of one. Help?
• "Put the MARC view back in the catalog!"
• Do we really need to default to advanced search? Battling the exceptions vs the average user?
• Taking a guerrilla approach to UX research
• Not a lot of staff in digital area
• Moving from a culture of complaint to a culture of...fixing

A couple folks here working in organizations that have UX and assessment built into the culture. Thanks in advance for your knowledge, y'all!

themes

We broke into sub-groups:

• Making time
• Changing culture
• Beyond the website

Worldcat Search API

Help beta test early release of the new WorldCat Search API

Tools for Instruction

LMS Integration, Guide on the side, LibGuides, etc/