Difference between revisions of "DAIA extensions"
Revision as of 08:29, 29 September 2009
Extension services for DAIA.
ILS 'request' function. Sadly, the typical ILS 'request' function can be used for a variety of actual services, including:
- recall a checked out item
- place a 'hold' on an item
- request an item for delivery to a particular location (circ desk or other)
Where possible, you should not use the 'request' service, but should instead use a service expressing a more specific action availability. However, actually existing ILS's can make it very hard to figure out what more specific actions are available, and it may still be useful to advertise the ILS 'request' function, this service represents that.
Recall a checked out item, which will typically then be placed on hold for you.
Request delivery of a physical item, to a circulation desk, an office, or even a home, depending on what the library provides.
Request library staff to make a photocopy or scan of a part (chapter or article) of a physical item, which will them be emailed or delivered to the user.