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This talk is actually also a continuation of our Code4Lib 2010 talk called "Kill The Search Button" (http://code4lib.org/conference/2010/schedule), which we unfortunately never got around to do, due to a Danish blizzard.
==Speaking in code: talking tech with humans (and librarians)==
* Erin White, Virginia Commonwealth University Libraries, erwhite@vcu.edu
We do awesome work, right? But what's the best way to communicate that work with non-geek stakeholders within our organizations? I'll present some ideas on how to communicate tech with those who don't always speak the language fluently. This'll include pitching new projects; communicating about existing projects; and dealing with project maintenance and problem-solving. I'll share some tips for explaining systems changes and problems, how to use help tickets as teachable moments for you or librarians, updating documentation, etc.
[[Category: Code4Lib2012]]