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2014 Breakout I (Tuesday)

1,640 bytes added, 19:35, 25 March 2014
User Experience
==User Experience==
Getting ''Blame @erinrwhite for cruddy notes.'' Coral facilitates. Her question for the group is, how can we overcome the focus on library experience and focus instead on user experience? === what's your colleagues problem?=== Introductions. Common problems: * "Just make a web page!"* "I can figure this weird arcane and overly complicated thing out. Why can't anyone else?"* Convincing stakeholders that design isn't print design, doesn't need to embrace be the same for everyone and isn't static.* Redesign by committee, have mercy!* Getting ready for a redesign* Publishing/learning about UXresearch. Who's going through IRB, who's publishing this stuff?* Devaluation of UX work in library, funding or mandate* UX not being built into organizational policies etc.* How can we scale up UX above and beyond one-project research? Expanding to include more projects beyond the website?* How can we convince our organizations to not recreate the org chart with the website?* Trying to create a UX position that is beyond web librarian* Not just testing sites with librarians (!)* What about user experience for back-of-house software?* I'm a web team of one. Help?* "Put the MARC view back in the catalog!"* Do we really need to default to advanced search? Battling the exceptions vs the average user?* Taking a guerrilla approach to UX research* Not a lot of staff in digital area* Moving from a culture of complaint to a culture of...fixing A couple folks here working in organizations that have UX and assessment built into the culture. Thanks in advance for your knowledge, y'all! === themes=== We broke into sub-groups: * Making time* Changing culture* Beyond the website
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