12 - 1:30 - lunch on your own
1:40 - 2:
20 - Lightening Talks (8) 2:25 - 2:45
Title - Support Ticket Best Practices
For many of us reading and submitting support tickets is a daily task, but perhaps not something we've formalized. For this presentation I will discuss the elements that makeup a successful support ticket. I will then open the conversation up to the room to elicit useful insights and horror stories.
Title - Using Combine to Aggregate and Assess Metadata
Combine is an open-source metadata aggregation tool originally developed at Wayne State University. It harvests data and allows for assessment, validation, and transformation. This presentation will introduce Combine and discuss the ways it can be used in digital library workflows.