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* [https://twitter.com/seanaery/status/448452267805769728 @seanaery] eBook borrowing UX stinks and it shows: NYPL print vs ebook borrowing 13:1 * [https://twitter.com/seanaery/status/448454909705609216 ‏@seanaery] What does it take to do UX work? Empathy. Tech industry is pretty crappy a