We do awesome work, right? But what's the best way to communicate that work with non-geek stakeholders within our organizations? I'll present some ideas on how to communicate tech with those who don't always speak the language fluently. This'll include pitching new projects; communicating about existing projects; and dealing with project maintenance and problem-solving. I'll share some tips for explaining systems changes and problems, how to use help tickets as teachable moments for you or librarians, updating documentation, etc.